We help you deal successfully with all the major maintenance and support challenges:
It is necessary to ensure the company’s continuous thriving
It is not always possible (nor reasonable) to have an in-house support team with the experience you need once in a while
The server and operational system need to be functioning fast and bug-free
Datawalls Digital Strategy Consultation team undergoes continuous education and training to meet your business needs. We are dedicated to delivering a comprehensive and tailored digital strategy that aligns specifically with your business objectives.
Sometimes operational systems and servers do not perform to the utmost. Iflexion Maintenance and Support specialists can migrate the product to another OS or server to improve performance results.
Iflexion extends the useful life of 3rd party software well beyond the end-of-life declaration and helps you reduce the TCO and generate a bigger return on your IT investments while still providing the exemplary services your clients deserve.
Taking the value of reporting and identifying defects into account, Iflexion specialists can deploy and customize task and bug tracking systems to guarantee fast issue recognition, processing, and reporting.
Our proactive approach lets us warn the customer if a backup is needed, prevent hacker attacks, and foresee other technical problems that can affect your business.
Our Support engineers revise the current state of an application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of web products.
Iflexion helps companies ensure their Internet products are running well by developing and installing monitoring solutions to prevent break-downs.
The 24/7 Customer Support model literally ensures your customers, employees, and partners will get 1-2-3 Level help at any moment. This option is ideal for:
We offer regular business hours (8-to-5) IT support as it covers the needs of most businesses, while being extremely cost-efficient, and helping our customers to:
We emphasize the importance of collaboration between development and operations in our support services. By implementing collaborative DevOps workflows and integrating Agile techniques into support operations, we help you scale and evolve your robust software while accelerating release cycles, enhancing your ROI. Datawalls provides your business with the capability to seamlessly adapt to changes, offering the following DevOps-oriented customer support benefits:
– Cross-functional teams
– Co-located Development and Operations
– Continuous delivery
– Ongoing improvement
– Reduced mean time to recovery
